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2025-74 - Police Services - IT Supervisor (Full Time)
2025-74 - Police Services - IT Supervisor (Full Time) |
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| Status: | New |
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Details |
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| Posting #: | 2025-74 |
| Title: | Police Services - IT Supervisor (Full Time) |
| Department: | Information Technology |
| Duties: | The incumbent in this class assists management in achieving efficient operation of IT Services at the Police Services Buildings through reliable performance in the development and preparation of computer programs and related functions, observing and complying with both RCMP and Municipal policies, and ensuring the safety and security of confidential material/matters pertaining to the Department's operation.
The incumbent in this class will be responsible for all facets of the management and operational excellence of the detachment's IT environment and staff. In this role, you will supervise IT projects and the Police Services - IT staff, ensuring they have the required training and tools to deliver high-quality support. You'll be instrumental in project planning, working closely with the RCMP Senior Leadership Team, Public Safety and Social Development Manager, and IT Manager to align IT strategies with operational needs. A core component of the position involves comprehensive oversight of IT assets. This includes their lifecycle management, secure disposal through hardware recycling, and meticulous erasure of disk drives. The incumbent will be responsible for configuring and maintaining all phone, voicemail, and paging systems. Duties extend to procuring and installing all hardware and software, encompassing a wide range of devices such as copiers, printers, fax machines, PCs, laptops, and various specialized software and licenses. Provide essential technical support for critical police systems, including but not limited to CCTV, building access control, asset tracking, fingerprint and booking systems, videoconferencing, e-Ticketing, license plate readers, in-vehicle camera systems, noticeboards, and payment machines. The incumbent will assist with networking systems and projects, such as Wi-Fi enhancements and addressing outages, and ensure that all user support requests are resolved promptly. The incumbent will also coordinate and liaise with external contractors and outside agencies, and manage all aspects of user account administration, from creation to secure file system access. The incumbent will also be responsible for performing a wide range of associated functions and providing assistance to other functions of the municipal operation as directed by the Manager of IT Support. Assignments and responsibilities are performed under general supervision in accordance with established routine, and performance is subject to review, inspection, and evaluation by the Manager of IT Support. |
| Education: | - 4-year degree in information systems or related discipline from a recognized post-secondary institute, plus a minimum of 6 years related experience; - OR- an acceptable combination of training and experience;
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| Skills: | - Ability to qualify for and maintain the required security clearance for the position. Failure on the part of the employee to satisfy this requirement will necessitate the removal of that employee from this position;
- Able to analyze network procedures and recommend improvements or alterations as required; - Knowledge of the operating characteristics, capabilities, and limitations of electronic computers and related equipment; - Able to communicate effectively, both in oral and written format and able to prepare technical and non-technical reports; - Able to be polite, tactful, and courteous in dealing with the public; - Able to establish and maintain an effective working relationship with department officials and other staff members; - Good knowledge of the functions, practices, procedures, bylaws, policies, and regulations about the operations of the municipality; - Must be in possession of a valid B.C. Driver's Licence. |
| Salary: | $52.33 per hour (2025 Rate) |
| Closing: | 2025-09-22 04:30 PM |
| Posted: | 2025-08-29 |
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